Contact Us

At Metro Assist, every conversation matters. Whether you’re seeking support, have a question, or want to join our cause, we’re just a message away. Use the contact form for a quick response, or find our direct contact details below for a more personal touch.

Metro Assist is trusted for delivering evidence-based support that strengthens families and communities. Our case workers and community staff hold either university qualifications or diplomas in social work and social science. Specialist input is provided by a registered AHPRA psychologist and accredited financial counsellors who are members of FCAN.

We run accredited parenting programs including Triple P, Tuning Into Kids, Bringing Up Great Kids, Circle of Security, and Tuning in to Teens. These programs, combined with our compliance with the NSW Child Safe Standards, demonstrate our commitment to safe, high-quality, and culturally responsive services.

 


Our Services

Metro Assist works with individuals, families, and young people across Sydney’s Inner West and South West, including Bankstown, Canterbury, Marrickville, Burwood, Strathfield, and surrounding communities. Our services are designed to support people from diverse backgrounds to settle, connect, and build a more stable future.

When you get in touch, our team will take the time to understand your situation and connect you with the most appropriate program. You can expect a response within one to two business days, along with clear guidance on what support is available and what the next steps look like.

Our services include:

If Metro Assist is not the right service for your needs, we will guide you towards trusted organisations that can help. You can also explore our service pages to learn more about each program and what to expect when working with our team.

Otherwise, fill out the contact form on this page and we will get back to you.

Head Office

Address:
Level 2, 59-63 Evaline Street, Campsie NSW 2194
Postal Address:
PO Box 503 Campsie NSW 2194
Phone: (02) 9789 3744
Email: metroassist@metroassist.org.au

Hours:

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday

9am–5pm
9am–5pm
9am–5pm
9am–5pm
9am–5pm
Closed
Closed

Bankstown Office

Address:
62 Meredith Street Bankstown NSW 2200
Phone: (02) 8709 0200
Email: metroassist@metroassist.org.au

Hours:

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday

9am–5pm
9am–5pm
9am–5pm
9am–5pm
9am–5pm
Closed
Closed

Condell Park Office

Address:
Address: 43 Simmat Avenue, Condell Park NSW 2200
Postal Address:
PO Box CP294, Condell Park NSW 2200
Phone: (02) 9790 1766
Email: metroassist@metroassist.org.au

By appointment only