Child Safety Policy

Charter of Commitment as a Child Safe Organisation

Our promise to you

Respect We will treat every child equally, no matter where you are from or who you are. We will make sure everyone feels included and welcome.
Inform We will provide appropriate information to children, parents, and carers about physical, emotional, and online safety, and what to do if you feel unsafe.
Choice We will encourage children to have a choice, explaining the many ways children can have a say and be involved.
Help We will listen to children acting on what you share and guide you in the right direction to achieve your goals.
Trust We will keep your information private, sharing information only if we must. You can trust that we care about your needs.
Safety We will prioritise safety. We have systems in place for a safe, fun, friendly and comfortable environment for children.


The Board, staff, and volunteers of Metro Assist Limited (Dated: 17 October 2023)