Key Staff

Management Team

Nina Shahi - Corporate Services Manager 

Nina Shahi's passion lies in social justice and ethical management and governance practice, and she has been involved with Metro Assist since 2009. She holds an MBA degree, and did a graduate diploma in public administration from the University of Sydney, and studied international development at United Nations University, Tokyo where she has acquired in-depth knowledge of global and Australian public policies and development dynamics. With over 18 years of experience in management of not for profit organisations in Australia and in overseas, Nina leads the corporate service team here at Metro Assist, delivering critical functions including systems and policies, risk management, human resources, marketing, work health and safety, technology and administration. Nina is also a graduate and a current member of the Australian Institute of Company Directors, and she is a board director of the Aboriginal Women's and Children's Crisis service.


Gabrielle Brown - Finance Manager

Gabrielle is a CPA Accountant with decades of management accounting experience, primarily in the manufacturing sector, and as a volunteer treasurer for many local community organisations. For the last decade, Gabrielle has been employed in the not-for-profit sector, where she has been able to apply her technical skills and her passion for human rights and social justice. Being married to an Indian migrant, Gabrielle is thrilled to work for Metro Assist and contribute to a team supporting the welfare of those who come from overseas to make Australia their new home.




April Pan - Manager, Settlement and Employment Services  

 April has been with Metro Assist since 2011. She holds a Master Degree in Social Development from UNSW with two decades of overseas and local experience working for numerous not for profit organisations.  April is passionate about supporting and empowering the CALD and broader vulnerable communities to advance their wellbeing and be a positive contribution to Australian society. Having an acute sense of social policy issues, April is an active advocate for CALD and women's affairs. April heads the recently merged Settlement and Employment team which provides settlement services for recently arrived migrants and refugees, and Metro Assist’s employment support programs.