Key Staff

Management Team

Nina Shahi - Corporate Services Manager 

Nina Shahi's passion lies in social justice and ethical management and governance practice, and she has been involved with Metro Assist since 2009. She holds an MBA degree, and  did graduate diploma in public administration from University of Sydney and studied international development at United Nations University, Tokyo where she has acquired in-depth knowledge of global and Australian public policies and development dynamics. With over 18 years of experience in management of not for profit organisations in Australia and in overseas, Nina leads the corporate service team here at Metro Assist, delivering critical functions including systems and policies, risk management, human resources, marketing, work health and safety, technology and  administration. Nina is also a graduate and a current member of  Australian Institure of Companany Directors, and she is a board director of the Aboriginal Women's and Children's Crisis service.



Rita Wilkinson - Tenancy and Financial Inclusion Services Manager 

Rita Wilkinson has worked at Metro Assist since 1999. Her first position was as a locum with Southern Sydney Tenants Advice and Advocacy Service, and she has remained with this project since then. She worked as a tenant advocate and team leader; and from around 2011 expanded to include other projects. As a manager she is now responsible for Financial Counselling; NILS and emergency relief. She is still passionate about housing, and believes our community is desperately in need of fairer access to secure housing. While at Metro Assist has been awarded a TAAP Star by the NSW Tenants Union and in 2014 was Canterbury Woman of the Year. 





April Pan - Manager, Settlement and Employment Services  

 April has been with Metro Assist since 2011. She holds a Master Degree in Social Development from UNSW with two decades of overseas and local experience working for numerous not for profit organisations.  April is passionate about supporting and empowering the CALD and broader vulnerable communities to advance their wellbeing and be a positive contribution to the Australian society. Having an acute sense on social policy issues, April is an active advocate for CALD and women affairs. April heads the recently merged Settlement and Employment team which provides settlement services for recently arrived migrants and refugees, and Metro Assist’s employment support programs.